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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of George Butz

George Butz

April 25, 2025

5  out of  5
rating by George Butz
"Very knowledgeable and patient with you. Really makes it simple."
We responded:
"Thank you, George, for your wonderful feedback! I’m glad to hear that you found the experience straightforward and appreciated the knowledge and patience provided. If you have any questions or need assistance in the future, feel free to reach out."
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James Miller

April 21, 2025

5  out of  5
rating by James Miller
"The staff is so helpful and caring, they really do treat you like family"
We responded:
"James, it was a delightful experience working with you. Your trust in our ability to handle your insurance needs is valued."
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Brianna Mora

April 3, 2025

5  out of  5
rating by Brianna Mora
"Amazing service by Maria Alejandra Rueda, she was fast, attentive and makes process easy. She is very knowledgeable and helps you with any doubts or questions. I highly recommend this agency and working with Mrs. Rueda she is the best!"
We responded:
"Thank you, Brianna, for sharing your experience! I'm glad to know that Maria provided you with fast and attentive service, making the process easy. Her knowledge and ability to address any questions are truly appreciated. If you need any further assistance, feel free to reach out to our office anytime!"
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Latoia

March 20, 2025

5  out of  5
rating by Latoia
"I’ve been with this State Farm firm for over 10 years and everyone is pleasant but I have build a relationship with my favorite Christiana she’s definitely helpful in assisting you with all your insurance needs. Thanks for being amazing 🤩"
We responded:
"Thank you, Latoia, for your wonderful feedback! We're happy to have had you with us for over a decade. It's fantastic to know that Christiana has been so helpful with your insurance needs. We appreciate your kind words and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out!"
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Qendresa Meka

March 5, 2025

5  out of  5
rating by Qendresa Meka
"I recently returned to this insurance company and couldn’t be more satisfied. Agent Christina helped me. Their auto and life insurance services are top-notch, with friendly staff and competitive pricing. The personalized attention and ease of communication make managing policies a breeze. Highly recommended for anyone seeking reliable insurance services!"
We responded:
"Thank you, Qendresa, for sharing your experience! I'm delighted to know that Christina and our team provided you with top-notch service. It's wonderful to hear that our personalized attention and competitive pricing made managing your policies easy. We're here for any future insurance needs you may have!"
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Veda

February 27, 2025

5  out of  5
rating by Veda
"Melba Ballard has been my insurance agent for many years. Julieanne Colletti is my representative. She is very knowledgeable, helpful, and very patient. She is always available when I need assistance. Julieanne is definitely an asset to Melba's agency & the reason I continue to do business with the agency. Melba & her staff deserve a five star rating. Thank you A pleased customer"
We responded:
"Veda, thank you for your kind words and for being a loyal customer for many years. I'm glad to hear that Julieanne has been knowledgeable, helpful, and patient in assisting you. She is indeed a valuable part of our team. We appreciate your continued trust in our agency and are always here to help with any future needs. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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Frolicious Plummer

February 26, 2025

5  out of  5
rating by Frolicious Plummer
"My insurance agent is reliable and thorough. The office staff addresses your insurance needs and concerns expeditiously. They are always pleasant!"
We responded:
"Hi, thank you for your kind words! We are thrilled to hear that you find our team reliable, thorough, and pleasant. Providing amazing customer service is our top priority, and we appreciate your recognition of our efforts. We are here for all your insurance needs and look forward to continuing to assist you. Melba Ballard - State Farm Insurance Agent, Tamarac, FL"
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Lucy Jennyfer Colar

February 14, 2025

5  out of  5
rating by Lucy Jennyfer Colar
"I just wanted to take a moment to express my appreciation for the outstanding service I’ve received from Christina. She has been incredibly responsive, answering all my questions and phone calls promptly. Her professionalism and dedication have made my experience seamless and stress-free. It’s rare to find such excellent customer service, and I truly appreciate her efforts. Thank you to the entire team for your support!"
We responded:
"Thank you, Lucy, for sharing your positive experience! I'm glad to hear that Christina's responsiveness and professionalism made your experience seamless and stress-free. Your appreciation for her efforts and the team's support means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Susan Rozovics

February 11, 2025

5  out of  5
rating by Susan Rozovics
"Melba Ballard and her employees are so diligent, helpful, knowledgeable and friendly with my insurance needs. They're the best! Thank you so much for taking care of me."
We responded:
"Thank you, Susan, for your wonderful feedback! I'm glad to know that you find our team diligent, helpful, and knowledgeable. It's our pleasure to assist with your insurance needs. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
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Ellen M Goldstein

January 30, 2025

5  out of  5
rating by Ellen M Goldstein
"Julie was very patient and very helpful with The installation of my Drive App Thx again Julie!"
We responded:
"Thank you, Ellen, for sharing your positive experience! We appreciate your feedback and are here for any future assistance you might need."
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John Korell

January 30, 2025

5  out of  5
rating by John Korell
"I’ve been to Melba Ballard State Farms office two to three times in last 6 months. Each time I’ve received excellent service from Julie Colletti. She has been very knowledgeable and very pleasant to do business with. As a matter of fact everyone in the office is extremely helpful and pleasant also. I highly recommend this office if your looking for good and very professional service."
We responded:
"John, I'm glad to hear that Julie and the rest of the team have been helpful and pleasant during your visits. Your recommendation means a lot to us, thank you!"
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Lyvie Pean

January 29, 2025

5  out of  5
rating by Lyvie Pean
"Julie was very helpful in directing me to the class in order to get a discount on my car insurance. she pointed me to the easiest place to get it done stress-free."
We responded:
"Thank you, Lyvie, for sharing your experience! I'm happy to know that Julie was able to assist you in finding the right class for your insurance discount. It's great to hear that she made the process stress-free for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Margaret Rawle

January 29, 2025

5  out of  5
rating by Margaret Rawle
"Julian was very professipnal and excellent patiently listened to my questions and answered them with the truth. As an experienced financial retired VP from jp Morgan chase, I was impressed."
We responded:
"Thank you, Margaret, for sharing your experience! I'm happy to hear that Julian provided you with professional and honest service. It's wonderful to know that his patience and expertise made a positive impression. If you have any more questions or need assistance in the future, feel free to reach out."
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Paula Mcfatten

January 24, 2025

5  out of  5
rating by Paula Mcfatten
"I've been with State Farm for years. It has been a pleasure having Mrs.Ballard an her team as my agent. You worked with my son and I, helping us to find the best policies for us. We Thank you most kindly and looking to have many more enjoyable years in the future."
We responded:
"Thank you, Paula, for your kind words and for being a part of our State Farm family for so many years. I'm delighted that our team has been able to assist you and your son in finding the best policies. We truly appreciate your trust and look forward to many more enjoyable years together. If you ever have any questions or need assistance, please don't hesitate to reach out."
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Antonio Ruffin

January 24, 2025

5  out of  5
rating by Antonio Ruffin
"I was seen by Maritza Baez . I just wanted to say she has been great . One of the best insurance representative I have met . Responds quickly to emails and returns your phone calls promptly . I am really great full I was able to meet her , she made the process with my business a lot easier and less stressful I am very happy with her for that . Thank you ."
We responded:
"Thank you, Antonio, for sharing your experience! I'm delighted to hear that Maritza has been such a valuable help to you. Her prompt responses and dedication to making the process easier are truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
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Vicky Fraser

January 23, 2025

5  out of  5
rating by Vicky Fraser
"Friendly, courteous and professional. I spoke with Julie to renew my Auto insurance. I had State Farm last year and because I like thier services and the price I am paying, which is lower than thier competitor's. I have checked. Give them a try! Vicky"
We responded:
"Thank you, Vicky, for your wonderful feedback! I'm happy to hear that Julie provided you with friendly and professional service while renewing your insurance. It's great to know that you're satisfied with our services and competitive pricing. We appreciate your recommendation and look forward to assisting you with any future needs!"
Profile photo of Carole Tafel

Carole Tafel

January 22, 2025

5  out of  5
rating by Carole Tafel
"The agent Christina was very helpful and fast getting a quote together. She was also quick to resolve a problem that arose. She was always available for questions, friendly and professional."
We responded:
"Thank you, Carole, for your wonderful feedback! I'm glad Christina was able to assist you quickly and efficiently. Her dedication to being available and resolving issues promptly is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Wilma R

January 21, 2025

5  out of  5
rating by Wilma R
"Julie was very helpful with the cancellation of our home and flood insurance after the sale of our house."
We responded:
"Thank you, Wilma, for sharing your experience! I'm happy to know that Julie was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Charlie Redler

Charlie Redler

January 17, 2025

5  out of  5
rating by Charlie Redler
"I am very pleased with the service and quick responses to my questions and always professional. Very cordial and everyone in the office is ready to help. Yesterday it was Julie and she gave me great advise."
We responded:
"Charlie, I'm so glad you're satisfied with our service and the quick responses from our team. It's wonderful to know that Julie was able to provide you with great advice. We're always here to help with any questions or needs you may have. Feel free to reach out anytime!"
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Hugo Morandi

January 14, 2025

5  out of  5
rating by Hugo Morandi
"Very professional and friendly ! They know how to solve problems!"
We responded:
"Thank you, Hugo, for your wonderful feedback! I'm glad to know that you found our team professional and friendly. It's great to hear that we could solve your problems effectively. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Roxana Varas Coppiano

Roxana Varas Coppiano

January 10, 2025

5  out of  5
rating by Roxana Varas Coppiano
"Me siento muy satisfecha y agradecida por la excelente atención, siempre amables, empáticos y muy profesionales, son un 100 siempre."
We responded:
"¡Muchas gracias, Roxana! Estoy muy contenta de saber que te sientes satisfecha y agradecida con la atención que has recibido. Nuestro equipo se esfuerza por ser siempre amable, empático y profesional. ¡Estamos aquí para ayudarte con lo que necesites!"
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Penny Nurnberg

January 9, 2025

5  out of  5
rating by Penny Nurnberg
"I have been working with Christina since she began with State Farm many, many years ago and then followed her to Melba Ballard where I met Bobbi and later on Julieann. They are all top notch."
We responded:
"Thank you, Penny, for your wonderful feedback! I'm so happy to hear about your positive experiences with Christina, Bobbi, and Julieann. It's fantastic to know that our team has consistently provided top-notch service over the years. If you ever need assistance or have questions, feel free to reach out to us. We're here to help!"
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George Varghese

December 31, 2024

5  out of  5
rating by George Varghese
"John was very helpful and got me a competitive rate, would recommend"
We responded:
"Thank you, George! I'm glad to hear that John was able to assist you and secure a competitive rate. Your recommendation means a lot to us. "
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NeNe Gemini

December 30, 2024

5  out of  5
rating by NeNe Gemini
"The best insurance company!"
We responded:
"Thank you, NeNe, for your wonderful feedback! We're happy to be considered the best insurance company by you. If you ever have any questions or need assistance, feel free to reach out to our office. We're here to help!"
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Doreen Fahad

December 30, 2024

5  out of  5
rating by Doreen Fahad
"Excellence Customer Service"
We responded:
"Thank you, Doreen, for your wonderful feedback! I'm glad you had an excellent experience with our customer service. If you ever need further assistance, feel free to reach out. We're here to help!"