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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Isabel Spiwak

June 24, 2024

5  out of  5 rating by Isabel Spiwak
"Maritza is always a pleasure working with. She keeps good track of our polices."
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Ninash D

June 18, 2024

5  out of  5 rating by Ninash D
"My neighbor referred me to Melba Ballard office. Tatyana was awesome helping us with quotes for our car and home insurance, and she helped us save $800 dollars in total. I was completely impressed with her professionalism and customer service. She responded to all my questions in timely manner. It has been a great experience overall. I am very pleased with the services."
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Elizabeth Berger

June 6, 2024

5  out of  5 rating by Elizabeth Berger
"The Team always responds to our needs and questions promptly and their customer service is always friendly. We have all our insurance needs met at Melba Ballard State Farm insurance... special thanks to Julie.. you are the Best!"
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Lizzy R B

April 30, 2024

5  out of  5 rating by Lizzy R B
"I had the pleasure of working with Barbara A. Ward. My husband and I moved to South Florida and purchased a home. Ms. Ward was amazing... she helped us feel comfortable and provided all the information we needed to pick the right insurance. Ms. Ward was always available and was very helpful, knowledgeable and easy to talk to as she explained and answered our questions regarding each plan. Thank you for providing great customer service! Much appreciated by ~LB ~"
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Trudi Hochmanhouse

April 15, 2024

5  out of  5 rating by Trudi Hochmanhouse
"My family has been insured by State Farm since 1979. Julianne has been my contact agent since 1986 at Melba Ballard's office. She and her staff have been great with answering questions, getting us the best prices and responding to all insurance issues. Julianne is very knowledgeable and friendly. We recommend highly recommend her as an insurance agent!"
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April 11, 2024

5  out of  5 rating by M P
"Great agency. I have been with them for many years and all the agents really pay attention to your needs and work hard to get you the best possible prices. Julie and Ashley are amazing."
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Robert DiMarzio

March 29, 2024

5  out of  5 rating by Robert DiMarzio
"The team at Melba Ballard State Farm is absolutely the best! Julie and her coworkers go above and beyond to help with all my insurance needs! Thank you Julie! Thank you Melba!"
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Suselly Gentile

March 11, 2024

4  out of  5 rating by Suselly Gentile
"I was a customer for 10 plus years. They have good customer service. Very professional but don’t to the drive and save. You don’t save and it just increases and doesn’t help much. You only get 10% which you may not get it with the drive and save. Just get the normal auto insurance. my insurance increase like crazy in the last 3 months and could not afford it. Hope this helps for others"
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Frolicious Plummer

March 7, 2024

5  out of  5 rating by Frolicious Plummer
"My insurance agent is reliable and thorough. The office staff addresses your insurance needs and concerns expeditiously. They are always pleasant!"
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Pam Chitwood

March 3, 2024

5  out of  5 rating by Pam Chitwood
"What a wonderful experience. Worked with Tatyana at Ms. Ballard's office. She was patient, informative and went out of her way to make sure that I had the coverage that I needed. Thank you so much!!"
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San Mao

February 29, 2024

5  out of  5 rating by San Mao
"I talked with Ms. Maritza Baez this afternoon. She is very nice and professional."
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Tammy Grosso

February 18, 2024

5  out of  5 rating by Tammy Grosso
"This State Farm Ins. agent Melba Ballard and her staff are all a 10! I’ve been with this company for about 40 years. Everyone is polite, kind, knowledgeable, and very friendly and helpful. P.s.- You get what you pay for! 😊"
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Mari Mennel-Bell

February 9, 2024

5  out of  5 rating by Mari Mennel-Bell
"W have used Melba Ballard State farm agency for over 25 years. They are very knowledgeable very helpful and very fairly priced highly recommend them for home insurance auto insurance and umbrella."
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January 30, 2024

5  out of  5 rating by BRAVE1
"I wouldn't go anywhere else for insurance."
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Rosanne “Rozie” Gubitosi

January 19, 2024

5  out of  5 rating by Rosanne “Rozie” Gubitosi
"I have been a client of State Farm Melba Ballard for YEARS now, I even moved over 100 miles from the office and still use them. What can I say Julieann is amazing and pretty much the reason for the last comment. No matter what I throw at her or how I throw it at her, she is always, helpful, knowledgeable and willing to go out of her way to get you exactly what you need. We truly need more people like this kind, and willing to go above and beyond for their customers. Julieann you are amazing and I appreciate all you do and have done for me over all these years, Thank you!!"
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John Doe

January 11, 2024

5  out of  5 rating by John Doe
"I have been a custoomer for i tink 40 years and they have always been very helpful. one the two occasion I neeed them, the service was very easy and strees free. No hassel they just took care of it. Great coompaany"
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Lydia Montes

December 27, 2023

5  out of  5 rating by Lydia Montes
"Excellent Agency to work with. Julieann has been more than helpful, always available to respond to our needs."
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Bonnie B.

December 18, 2023

5  out of  5 rating by Bonnie B.
"Melba Ballard team is remarkably especially Julie. Thanks"
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Martha Salamanca

December 11, 2023

5  out of  5 rating by Martha Salamanca
"kudos to Tatiana.. excellent and professional customer service .. she provided me with auto and condo insurance quotes very shorty after I contacted the agency. Tatiana provided me with accurate quotes with much better premium than my prior carrier . I’m happy to be now a state farm insured and highly recommend this agency . Thanks Tatiana."
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Heather McDonald

December 1, 2023

5  out of  5 rating by Heather McDonald
"Julie is AMAZING. She works using her heart you know, that kind of person. She always expresses concerns about the rates increasing and periodically checks on my son to make sure he is doing what is necessary to prepare for driving. I wish every service provided had a person like Julie on their team."
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Sean Dandridge

November 14, 2023

5  out of  5 rating by Sean Dandridge
"Tatyana did a great job with my policy. She broke down everything in a professional and simple way. If you want to get any type of insurance policies, she is the best at it. Go to her. Thank you!"
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Jackie Acosta

November 14, 2023

5  out of  5 rating by Jackie Acosta
"I have been a client of Melba's for over 25 years. That should say it all. I always receive exceptional help from her staff. When I had an accident, Melba reached out to me to help me with some issues I had. She is my go to for any insurance needs."
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November 7, 2023

5  out of  5 rating by Lorena
"Amo a Catherine y Erika dan un servicio excepcional ; siempre amables, atentas, educadas y pacientes. Todo lo que necesito siempre lo resuelven. Estoy con ellos desde el 2020 y no los cambio... Les agradezco su atención y ética de trabajo."
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Gabriela Dahlin

November 6, 2023

5  out of  5 rating by Gabriela Dahlin
"I have been with Melba Ballard's Agency for over 15 years. Her team provides expertise and above and beyond customer service. Always a pleasure doing business with them. Highly recommend."
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Milagros Targarona

November 4, 2023

5  out of  5 rating by Milagros Targarona
"Los agentes o representantes son muy profesionales..atentos...rápidos en todos los asuntos concernientes"