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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Claire Morgan

Claire Morgan

October 23, 2025

5  out of  5
rating by Claire Morgan
"CChristina was professional and knowledgeable and made getting my car insurance very easy."
We responded:
"Claire, thank you for your wonderful feedback! I'm happy to hear that Christina was able to assist you effectively and make your insurance process smooth. Our team is dedicated to providing professional and knowledgeable service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Cindy Jenkins

October 10, 2025

5  out of  5
rating by Cindy Jenkins
"I met John Ballard who presented a comparison of Allstate car insurance with State Farm . He did not rush me, just presented coverage between the two companies."
We responded:
"Cindy, thank you for your feedback! I'm happy to hear that John provided a thorough comparison and took the time to explain the coverage options. We appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out!"
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Robert DiMarzio

October 9, 2025

5  out of  5
rating by Robert DiMarzio
"Melba and her team have always been absolutely wonderful to me and my family! I have always gotten the finest service from a very helpful and friendly team! Thank you all very much!"
Profile photo of Angel Padron

Angel Padron

October 8, 2025

5  out of  5
rating by Angel Padron
"I had the pleasure of working with agent Christina B. She was extremely helpful, kind and patient throughout the whole experience. I’m grateful for her professionalism, highly recommended!"
We responded:
"Angel, thank you for your wonderful feedback! I'm so happy to hear that Christina provided you with such a helpful and professional experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Andre Henry

Andre Henry

October 3, 2025

5  out of  5
rating by Andre Henry
"I can't speak more highly about the positive experience I had with my agent Michael, who facilitated my move from Allstate. I can now relax knowing that I have great coverage at a better price."
We responded:
"Thank you, Andre! I'm happy to hear about your positive experience with Michael. It's wonderful to know that you feel at ease with your coverage and pricing. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Al Alicea

Al Alicea

September 22, 2025

5  out of  5
rating by Al Alicea
"We interacted with Alejandra, our agent (and Ashley, the receptionist) who were very expert and friendly. My wife and I recommend this office highly."
We responded:
"Thank you, Al! I'm happy to hear that Alejandra and Ashley provided you and your wife with expert and friendly service. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out!"
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Robert Liebschutz

September 18, 2025

5  out of  5
rating by Robert Liebschutz
"Truely concerning smooth service. Thank you."
We responded:
"Thank you, Robert! I'm happy you experienced smooth service with us. We’re here to help with any of your insurance needs!"
Profile photo of Oscar Santos

Oscar Santos

August 8, 2025

5  out of  5
rating by Oscar Santos
"Muchas gracias por la excelente ayuda , con mi reclamo de automóvil. Karen Flores mi agente me asistió para poder completar mi reclamo. Gracias por la calidez , empatía y su servicio."
We responded:
"¡Gracias, Oscar! Me alegra saber que Karen pudo asistirte con tu reclamo de automóvil. Valoramos mucho tu reconocimiento a nuestra calidez y empatía. ¡Estamos aquí para ayudarte siempre que lo necesites!"
Profile photo of Brian Miles

Brian Miles

July 31, 2025

5  out of  5
rating by Brian Miles
"Great experience! John Ballard was really easy to work with and quick to respond. He saved me a lot of money on my car insurance renewal!"
We responded:
"Thank you, Brian! I'm happy to hear that John made your experience smooth and helped with your car insurance renewal. We appreciate your feedback and are always here to assist with any other needs. Let us know if there's anything else we can do for you!"
Profile photo of Giovanna Alessi

Giovanna Alessi

July 23, 2025

5  out of  5
rating by Giovanna Alessi
"I recently experienced a technical issue with the State Farm app that was causing a lot of frustration. After trying to resolve it on my own without success, I stopped by my local State Farm office and I am so glad I did. Darllys, a State Farm agent, was incredibly helpful and patient. She took time to listen to my concerns, help me with possible solutions and made sure everything was working before I left. It is rare to get such hands-on support these days. Darllys’ professionalism and kindness truly stood out. I do highly recommend."
We responded:
"Thank you for your review, Giovanna! I'm happy to hear that Darllys was able to assist you with the technical issue you faced with the State Farm app. Her dedication to providing hands-on support is something we truly value. We appreciate your recommendation and are always here to help with any future needs!"
Profile photo of Roger Bozza

Roger Bozza

June 19, 2025

5  out of  5
rating by Roger Bozza
"The representative I spoke to John was very pleasant. Very understandable. Spoke English very well and didn’t try to sell me on any higher prices very pleased with service."
We responded:
"Thank you for your review, Roger! I'm happy to hear that John provided you with such a pleasant experience. We always aim to offer clear and straightforward service. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Scott Vasatka

Scott Vasatka

June 6, 2025

5  out of  5
rating by Scott Vasatka
"Awesome staff, they always take great care of all my Insurance needs I can’t imagine ever changing agencies"
We responded:
"Thank you, Scott! I'm happy to hear that our team is taking great care of your insurance needs. We appreciate your trust and look forward to continuing to serve you. Let us know if there's anything else we can assist you with!"
Profile photo of ronald abraham rona0741@yahoo.com

ronald abraham rona0741@yahoo.com

June 3, 2025

5  out of  5
rating by ronald abraham rona0741@yahoo.com
"I have been with this State Farm office 20+ years. The service has always been terrific. I highly endorse Melba Ballard and her staff."
We responded:
"Thank you, Ronald, for your wonderful feedback! I'm happy to know that you've been satisfied with our service for over 20 years. Your endorsement means a lot to us, and we're grateful for your continued trust in our team. Let us know if there's anything else we can do for you!"
Profile photo of Irina Kaplun

Irina Kaplun

May 28, 2025

5  out of  5
rating by Irina Kaplun
"We are very satisfied in this office. Thank you for helping us with home and auto insurance, specially agent Christina Baldwin is absolutely professional agent."
We responded:
"Thank you, Irina, for sharing your satisfaction with our office! I'm glad we could assist you with your insurance needs. Christina is indeed a valuable member of our team, and we're grateful for her professionalism. If you have any further questions or need assistance, feel free to reach out."
Profile photo of Kylee Poland

Kylee Poland

May 15, 2025

5  out of  5
rating by Kylee Poland
"Christina Baldwin was very patient and helpful getting my renters insurance set up!"
We responded:
"Thank you, Kylee, for sharing your experience! I'm glad Christina was able to assist you with setting up your insurance. Her patience and helpfulness are truly valued. If you have any more questions or need further assistance, feel free to reach out to our office."
Profile photo of Raymond Mailhot

Raymond Mailhot

May 4, 2025

4  out of  5
rating by Raymond Mailhot
"We talked to Christina , an assistant of Melba.She was excellent, very polite patient and supportive of our intent to compare pricing! After weeks of being inundated with too many calls from way to many agent's offices , Christina's genuine care, concern, professionalism created confidence and trust within us to choose StateFarm / Melbourne Ballard Office"
We responded:
"Thank you, Raymond, for sharing your experience! I'm glad Christina was able to assist you with such professionalism and care. It's wonderful to know she helped build your confidence in choosing our office. If you have any further questions or need assistance, please feel free to reach out."
Profile photo of Sandy Burd

Sandy Burd

May 2, 2025

5  out of  5
rating by Sandy Burd
"Friendly and knowledgeable"
We responded:
"Hey, Sandy! Thanks so much for letting us know you had a friendly and informative experience with us—it means a lot."
Profile photo of Denise Sarko

Denise Sarko

May 1, 2025

5  out of  5
rating by Denise Sarko
"Christina Baldwin has been my State Farm rep for many many years ! She is very committed to all her customers and goes the extra mile to ensure my rates and coverage match my needs !"
We responded:
"Thank you, Denise, for sharing your experience! I'm happy to hear that Christina has been dedicated to meeting your needs over the years. Her commitment to providing personalized service is truly valued. If you ever have any questions or need further assistance, feel free to reach out to our office."
Profile photo of Rose Desir

Rose Desir

May 1, 2025

5  out of  5
rating by Rose Desir
"Melba Ballard staff are very knowledgeable, helpful and caring, specially Christina B."
We responded:
"Thank you, Rose, for your kind words! I'm happy to hear that our team, especially Christina, was able to provide you with knowledgeable and caring service. We truly appreciate your feedback and are here to assist you with any future insurance needs or questions."
Profile photo of George Butz

George Butz

April 25, 2025

5  out of  5
rating by George Butz
"Very knowledgeable and patient with you. Really makes it simple."
We responded:
"Thank you, George, for your wonderful feedback! I’m glad to hear that you found the experience straightforward and appreciated the knowledge and patience provided. If you have any questions or need assistance in the future, feel free to reach out."
Profile photo of James Miller

James Miller

April 21, 2025

5  out of  5
rating by James Miller
"The staff is so helpful and caring, they really do treat you like family"
We responded:
"James, it was a delightful experience working with you. Your trust in our ability to handle your insurance needs is valued."
Profile photo of Brianna Mora

Brianna Mora

April 3, 2025

5  out of  5
rating by Brianna Mora
"Amazing service by Maria Alejandra Rueda, she was fast, attentive and makes process easy. She is very knowledgeable and helps you with any doubts or questions. I highly recommend this agency and working with Mrs. Rueda she is the best!"
We responded:
"Thank you, Brianna, for sharing your experience! I'm glad to know that Maria provided you with fast and attentive service, making the process easy. Her knowledge and ability to address any questions are truly appreciated. If you need any further assistance, feel free to reach out to our office anytime!"
Profile photo of Latoia

Latoia

March 20, 2025

5  out of  5
rating by Latoia
"I’ve been with this State Farm firm for over 10 years and everyone is pleasant but I have build a relationship with my favorite Christiana she’s definitely helpful in assisting you with all your insurance needs. Thanks for being amazing 🤩"
We responded:
"Thank you, Latoia, for your wonderful feedback! We're happy to have had you with us for over a decade. It's fantastic to know that Christiana has been so helpful with your insurance needs. We appreciate your kind words and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out!"
Profile photo of Qendresa Meka

Qendresa Meka

March 5, 2025

5  out of  5
rating by Qendresa Meka
"I recently returned to this insurance company and couldn’t be more satisfied. Agent Christina helped me. Their auto and life insurance services are top-notch, with friendly staff and competitive pricing. The personalized attention and ease of communication make managing policies a breeze. Highly recommended for anyone seeking reliable insurance services!"
We responded:
"Thank you, Qendresa, for sharing your experience! I'm delighted to know that Christina and our team provided you with top-notch service. It's wonderful to hear that our personalized attention and competitive pricing made managing your policies easy. We're here for any future insurance needs you may have!"
Profile photo of Veda

Veda

February 27, 2025

5  out of  5
rating by Veda
"Melba Ballard has been my insurance agent for many years. Julieanne Colletti is my representative. She is very knowledgeable, helpful, and very patient. She is always available when I need assistance. Julieanne is definitely an asset to Melba's agency & the reason I continue to do business with the agency. Melba & her staff deserve a five star rating. Thank you A pleased customer"
We responded:
"Veda, thank you for your kind words and for being a loyal customer for many years. I'm glad to hear that Julieanne has been knowledgeable, helpful, and patient in assisting you. She is indeed a valuable part of our team. We appreciate your continued trust in our agency and are always here to help with any future needs. - Melba Ballard - State Farm Insurance Agent, Tamarac, FL"